Frequently asked questions
Q ~ How do I pay?
A ~ Payment can be made with credit or debit card or directly through Paypal
Q ~ Do you do wedding favours?
A ~ Yes, we are happy to make bespoke candles personalised for your special day. Get in touch here and we will provide you with further information, we can’t wait to hear from you!
Q ~ Do you offer wholesale pricing for potential stockists?
A ~ Sandwick Bay Candles are always on the lookout for new stockists locally and throughout the UK. Please send all enquiries via our wholesale registration page and we will send a copy of our wholesale price list.
Policies
Pricing
Product and delivery prices are current at the time of issue and are subject to change at any time.
Breakages
All care is taken to ensure your items are packaged securely and safely. In the unlikely event that your item or package if damaged in transit please contact us.
Care instructions
Please read the candle care tips to ensure safety while using our products and to help get the most out of your new purchase.
Production and delivery times
Please allow up to 7 working days to receive your order. Most items are ready to be posted the next day but some are poured to order.
If you have any further questions or queries please contact us, we aim to respond within 24 hours.